Privacy Policy

Ault Automation ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit aultautomation.com (the "Site") or use our services.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Fill out forms on our Site (including contact, inquiry, and opt-in forms)
• Subscribe to communications from us
• Request a consultation, demo, or quote
• Communicate with us by email, phone, SMS, or chat
• Engage us for marketing or consulting services

This information may include your name, business name, email address, phone number, mailing address, and any other details you choose to share.

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:

• IP address and approximate location
• Browser type and operating system
• Pages viewed and time spent on the Site
• Referring website and search terms used
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our marketing and consulting services
• Respond to inquiries and communicate with you about our services
• Send service updates, appointment confirmations, and transactional messages
• Send marketing communications where you have consented to receive them
• Analyze Site usage and improve user experience
• Comply with legal obligations and protect our legal rights

3. SMS and Text Messaging

If you opt in to receive SMS or text messages from us, the following applies:

• You will only receive SMS messages from us after expressly consenting (for example, by submitting a form, checking an opt-in box, or sending a keyword such as JOIN or START).
• Message frequency varies based on your interactions with us.
• Message and data rates may apply, depending on your mobile carrier and plan.
• You may opt out at any time by replying STOP to any message. You may also reply HELP for assistance.
• We do not sell, rent, or share mobile phone numbers, opt-in data, or consent records with third parties for their marketing purposes.
• Information collected through SMS opt-in is used solely to communicate with you in accordance with your consent.

4. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers: With trusted third-party vendors who help us operate our business (such as hosting providers, email and SMS platforms, analytics services, and payment processors). These providers are contractually obligated to protect your information.
• Legal requirements: When required by law, subpoena, court order, or to protect our legal rights, safety, or property.
• Business transfers: In connection with a merger, acquisition, or sale of assets, in which case any successor will be bound by this Privacy Policy.
• With your consent: In any other case where you have given us permission to share.

As stated above, SMS opt-in data and consent records are never shared with third parties for marketing purposes under any circumstances.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience, analyze traffic, and understand how visitors use the Site. You can control cookies through your browser settings. Disabling cookies may affect some Site functionality.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time
• Withdraw consent for SMS messages by replying STOP

To exercise any of these rights, please contact us using the information at the bottom of this policy.

9. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with additional rights regarding your personal information, including the right to know what personal information we collect, the right to delete personal information, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information. We do not sell personal information.

10. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can remove it.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of our Site or services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact:

Ault Automation
Concord, California
Phone: 310-735-7629
Email: [email protected]
Website: aultautomation.com